Privacy Policy

Introduction

At Previbe ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered requirements gathering platform.

By using Previbe, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

• Account information (name, email address, password)
• Profile information (display name, company, role)
• Billing information (payment details, billing address)
• Communication data (support requests, feedback)

Project Data

• Project names and descriptions
• Requirements and specifications you create
• Conversation history with our AI agent
• Generated documents and exports

Usage Information

• Log data (IP address, browser type, access times)
• Device information (operating system, device identifiers)
• Usage patterns and feature interactions
• Performance and error data

How We Use Your Information

• Provide and maintain our services
• Process your transactions and manage your account
• Improve our AI algorithms and platform features
• Send you important updates and notifications
• Provide customer support and respond to inquiries
• Ensure security and prevent fraud
• Comply with legal obligations
• Conduct research and analytics (in aggregated, anonymized form)

Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit and at rest using AES-256
• Secure data centers with physical access controls
• Regular security audits and penetration testing
• Multi-factor authentication for team accounts
• Role-based access controls for our staff
• Regular backups and disaster recovery procedures

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third parties who assist in operating our platform (hosting, payment processing, analytics)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you explicitly consent to sharing
• Safety: To protect the rights, property, or safety of Previbe, our users, or others

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Export your data in a machine-readable format
• Restriction: Limit how we process your information
• Objection: Object to certain types of processing
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@pre-vibe.com.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic platform functionality
• Analytics Cookies: Help us understand how you use our platform
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling certain cookies may affect platform functionality.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission and other legally recognized transfer mechanisms.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: